Refund Policy

Refund Policy

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Zumba Travel, 49 Block E sector 3 noida gautam budhnagar 201301.
  • Goods refer to the Travel packages offered for sale on the Service.
  • Orders mean a request by You to purchase Goods and Services from Us.
  • Service refers to the Website.
  • Website refers to Zumba Travel, accessible from https://zumbatravel.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 Hours without giving any reason for doing so.

The deadline for cancelling an Order is 24 hours from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@zumbatravel.com
  • By phone number: 9667416290

We will reimburse You no later than 2 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returning Goods and Services

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Product should be sent to the company address

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@zumbatravel.com
  • By phone number: +91 9667416290